Tuesday, May 3, 2016

MKTG 347- Week 8 - Facebook Insights

I had no idea that Facebook Insights even existed. This is a great tool to use for anybody concerned about how their Facebook page is going and the types of viewers visiting the page.This gives the creator of the Facebook page a better understanding of how much of an impact their page is actually making and if people are actually visiting the page and find it effective. Facebook Insights lets you see the total likes and if its increasing or decreasing over the course of time, the potential amount of fans you can reach with your page, how many people are actively talking about your page, and a weekly reach. You can also sort your posts on Facebook Insights by all post types, posts, photos, links, videos, platform posts, and questions. This allows the creator of the page to view which type of posts are most effective and which are least effective and could use tweaks and minor adjustments.

I am very surprised Facebook has this tool, but I believe this could really help any organization using social media platforms to reach new potential customers. By using Facebook Insights, the company can find so much information from current customers and potential customers about their thoughts and reactions to specific moves the company makes. The company can also see the best way to reach their customers through Facebook by using different posts and seeing which one is most effective and which one is least effective. Any company using Facebook to reach their customers should definitely be using this to see how effective their page and posts are.




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